CHC Consulting solutions focus on the customer’s “Return on Investment” (ROI), ensuring the delivery of technology in a timely manner and in the realisation of your organizational goals.

Our consulting services can be tailored to meet our clients needs. We can offer assistance at all stages of your project.

Selection   Implementation   Upgrades   Education   Support

• Selection

Selecting the right software application can be a daunting prospect for a project team. As well as our experience with the PeopleSoft application suite, we have experience and exposure to software systems from other leading vendors. Our experience can save you time and money as we will assist your team make the right selection for your company. 

• Implementation

The implementation of any ERP system can dramatically affect your company.  Many companies realise too late that mistakes have been made during the implementation and those mistakes can be costly to fix.  Our experience will help avoid those pitfalls and transfer knowledge to the in-house teams so that future development will also be approached in the right way.  Customisations, if required, can be done the right way or the wrong way.  We'll set you organisation off on the right path.

• Upgrades

Upgrades are a necessary part of ERP system maintenance.  Some of the upgrade battle can be made easier if the system is properly implemented in the first place and customisations are limited, appropriate and properly documented.  In any case, the upgrade process needs to be treated as a critical project to reduce the likelihood of losing ground on previous effort.  The upgrade process itself can be streamlined significantly also, representing huge savings and meeting agreed service level agreements for application availability.  CHC Consulting consultants bring upgrade experience and methodologies that will save time and money. 

• Education

Leveraging the value of your ERP system is only possible if your team has the correct skills.  We are available to make sure that training budget is well spent, either by delivering tailored group training in your environment or by helping your team utilize the initial introduction gained by your ERP formal training classes.  It is critical that training issues are addressed in conjunction with project work to ensure maximum knowledge retention over time.  CHC Consulting consultants will recommend ways of making sure your staff retain their newly trained skills. 

• Support

CHC Consulting provides on-going support after the initial rollout.  The support given by PeopleSoft will only go so far and some past clients have been delighted with negotiated support services which we can provide.  Again, each site is different and this support will be tailored to your needs.  Please contact us to discuss this in more detail.